[HAZARD NOTICE] Provider network problems at Auckland node

Issue: Degraded network service resulting in timeouts and intermittent connectivity errors

Started: 14:30pm NZST on Tuesday 13th April 2021


A problem with the provider network at the Auckland site is having an adverse affect on connections to virtual machines and consoles, and possibly other services at the Auckland site.


We will post an update as soon as we have some resolution.


We appreciate your patience.

        

This issue has been resolved.

Please get in touch if you still experience connectivity issues.

We're having some intermittent issues again with this same or similar issue. Updates to follow.

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