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[Complete] BNE Polaris networking outage affecting QRIScloud Availability Zone: Dec 12, 10pm-1am AEDT

Please be aware there will be a scheduled outage in the QRISdata availability zones of the NeCTAR Research Cloud:

Duration: up to 3 hours
Start Time: 22:00 AEDT Thu Dec 12th 2015
End Time: 01:00 AEDT Fri Dec 13th 2015


This evening, UQ ITS networking will be performing software upgrades on the 2 border edge network switches (BES switches) in the Polaris data centre to address security and other issues.  The switching is not fully redundant for all services, so the upgrades are likely to result short periods of disruption to QRIScloud / Polaris network access as each switch is upgraded.


This work has been deemed urgent, and cannot be delayed. The upgrade work is scheduled to happen from 9pm to midnight (Qld time) to minimize disruption to QRIScloud users.  QCIF apologizes for the short notice of the outage.


Update 2015-12-10 23:30 +1100: This work has been completed. Users experiencing networking issues in the QRIScloud availability zone should submit a support request.

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