Support Articles

Browse our ever growing knowledge base of support articles.

Online Tutorials

Step by step online training that you can work through at your own pace.

Contact Support Team

Request help from our Support Team by creating a support ticket.

Live Training

Register for an up and coming Live Training Workshop session.

Service Announcements

View recent service announcements for ARDC Nectar Research Cloud.

Online Chat

Start chatting with one of our ARDC Nectar Research Cloud support team members.

The Dashboard allows you to manage projects, instances, applications and request a new allocation on the ARDC Nectar Research Cloud.

Login to the dashboard

To learn more about Allocation Requests, checkout this tutorial.

Services Powered by the ARDC Nectar Research Cloud

The BinderHub Service

Launch reproducible interactive computing environments from code repositories such as GitHub.

Launch an Environment

To learn more about the BinderHub Service, checkout this article.

The Jupyter Notebook Service

Develop, run and share your analysis with Jupyter Notebooks on the ARDC Nectar Research Cloud.

Create Jupyter Notebooks

For more information about the Jupyter Notebook Service, checkout this article.

The Virtual Desktop Service

Quickly and easily launch a virtual desktop from anywhere.

Launch a Virtual Desktop

To get started with the Virtual Desktop Service, checkout this tutorial or read the support article.

Popular Support Articles

View all articles

Troubleshooting SSH access to a NeCTAR instance

Modified on Thu, 3 Apr, 2025 at 12:36 PM

Accessing Instances

Modified on Mon, 20 Dec, 2021 at 11:32 AM

Launching Virtual Machines

Modified on Wed, 22 Jul at 3:10 PM

Recovery Options When You Cannot Access Your Instance

Modified on Mon, 1 Sep, 2025 at 10:00 PM

Support Hours

7am to 6pm AEDT
Monday to Friday

The Nectar Research Cloud Support Team is available to assist you within these hours.

Not sure if you're eligible to use Nectar?

Answer a few questions with the eligibility assessment tool to check, in minutes, whether your research project qualifies for an allocation on the ARDC Nectar Research Cloud.

Check eligibility

Ready to get started with Nectar?

Simply sign in to the Nectar Dashboard using your institutional login. New to Nectar? Start with the Cloud Starter Series of tutorials or register for one of our Live Introductory Training sessions.

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