[Resolved][Unscheduled Outage] Network outage in monash-02

At approximately 5pm AEST all network connectivity within and to/from the monash-02 zone of the Research Cloud was impacted by an unscheduled outage.

Users may have experienced complete or intermittent network connectivity loss on servers within monash-02. Storage I/O to volumes within the monash-02 zone was also blocked.

Service has now been restored and the vendor engaged. We sincerely apologise for any inconvenience and impact to user services. If you require assistance recovering instances please contact support@ehelp.edu.au.

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