Dear Research Cloud users,
We had encountered an issue with virtualisation layer package conflict at the underlying compute hypervisors while performing software upgrade. Due to this issue, some of the VMs were shutoff. We have rolled back the upgrade and brought up the VMs.
Date: 16 June 2020
Start time: 4:50pm
End time: 6:15pm
If you are still having an issue at your VM/s, please contact us at firstname.lastname@example.org
We apologise for any inconvenience caused by this outage.