[Unscheduled outage] [monash-01] some VMs were down at monash-01 due to virtualisation layer issue - 16 June 2020

Dear Research Cloud users,

We had encountered an issue with virtualisation layer package conflict at the underlying compute hypervisors while performing software upgrade. Due to this issue, some of the VMs were shutoff. We have rolled back the upgrade and brought up the VMs.


Date: 16 June 2020

Start time: 4:50pm

End time: 6:15pm

If you are still having an issue at your VM/s, please contact us at support@ehelp.edu.au

We apologise for any inconvenience caused by this outage.

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