[Resolved] [Degraded service] Instances in Tasmania and Tasmania-s Availability Zones

UPDATE:

At 17:21 a configuration problem was found impacting on some services. This has been rectified and services will begin restoration.


Original post:


From approximately 16:20 on Tuesday 8th of December there has been an issue impacting Nectar zones hosted at TPAC (tasmania and tasmania-s).


No ETA is available at this time while root cause analysis is undertaken.


Expected impacts:
* Instance creation/starting/stopping/deletion



We apologise for any inconvenience that this may cause.

Other Availability Zones are unaffected.

If you need support with any issues being caused by this incident, please get in touch:
* Submit a ticket at https://support.ehelp.edu.au/support/tickets/new
* Email support@ehelp.edu.au