Outage affecting QRIS Nectar zone

From 14:19 due to a network problem at the QCIF/QRIS datacentre  various services across the Nectar cloud are unavailable or degraded.


Degraded:

* Nectar dashboard - all parts

* Openstack API - all parts


Advanced networking to and from QRIScloud as well as other services may be affected.


Updated 14:49:

No instances appear to have been downed as a result of this problem.

Investigation is ongoing


Updated 14:58:

Advanced Networking with Intersect is also confirmed to be affected.


Updated 15:15:

Services have started to recover. API and dashboard should be functioning again and Advanced Networking is in the process of recovery.


Updated 15:28:

The root cause has been identified and all services have returned to production.