Project Trial 

The project trial (pt-____) is designed to help users quickly get started with using the Nectar research cloud before a project allocation has been submitted and approved. It is a fixed term trial which will expire when the quota has been reached. When you receive warning emails from Nectar about impending project trial expiry, it is time to:

  1. Apply for a project allocation. This is done in the allocations tab of the nectar dashboard. Nectar will check whether an extension request has been submitted before starting the expiry process. 

    • In your allocation request, there is an option to convert your project trial into the project allocation, or to create a fresh project. Converting your project trial allows you to keep the instances and snapshots you have created.

  2. OR, if you do not wish to continue with your project allocation, terminate your running instances and delete stored data. Information to help you transfer data from your instance prior to deletion can be found in the eHelp knowledge base.

The expiry and renewal process for project trials is as follows:

Timeline
Action by Nectar
Options for Users
Used 80% of quota or 2 weeks remaining
Warning email from Nectar and banner appears on Nectar dashboard
Options: Apply for a project allocation or terminate instances
End of quota - project expiry
Email sent to users outlining the options available
No new instances can be created, existing instances continue to be available. You can still apply for an allocation or back-up data and terminate instances.
2 weeks after project expiry
Snapshots taken of instances. Instances are terminated
Contact the helpdesk to access archived snapshots
3 months after project expiry
Snapshots are deleted
No access to data in the expired project. You can submit an allocation request for a new project on the dashboard.


Project allocation 

Project allocations on the Nectar Research Cloud are created for a fixed term to ensure fair access to resources for all users of the cloud. When a project allocation nears the end, project manager/s and members are notified via email. The email presents the following options for managing their allocation.  Note that the primary responsibility for dealing with this rests on the project manager/s.

  1. Extend the project allocation. If the project managers would like the project allocation to continue, they need to apply for an extension of the allocation. Please refer to the section "Submit a Request for More Resources" in Managing an Allocation for instructions on how to apply for an allocation extension.  
    • Note that this application can only be made by the contact for the project; i.e. the person who can see the allocation in the "Allocations > MyRequests tab on the Dashboard.  
    • If you do not know who the contact for a project is, please contact Nectar Support.
    • Nectar will check whether an extension request has been submitted before starting the expiry process.
  2. OR, if you do not wish to continue with your project allocation, terminate your running instances and delete data. Information to help you transfer data from your instance prior to deletion can be found in the"transferring data" and "Back up and Restore".

The expiry and renewal process for project allocations is as follows:

Timeline
Action by Nectar
Options for Users
Used 80% of quota or 2 weeks remaining (whichever is less)
Warning email from Nectar outlining the renewal process
Options: Apply for a project extension or back-up data and terminate instances
End of quota - project expiry
Email sent to users outlining the renewal process
No new instances can be created, existing instances continue to be available. You can still apply for an allocation or back-up data and terminate instances.
2 weeks after project expiry
Snapshots taken of instances and persistent storage (volume and object storage). Instances are terminated
Contact the helpdesk to access archived snapshots
3 months after project expiry
Archived snapshots and data are deleted
No access to data in the expired project. You can submit an allocation request for a new project on the dashboard.


See the article on Managing an Allocation for more information.