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[Resolved] [Unscheduled Outage] Network issue at monash-01 zone 10th Aug 2016 23:30hrs

monash-01 AZ is not accessible due to network issue.


Date: 10th Aug 2016

Time: 23:30hrs

Impact: all the VM instances running at monash-01 AZ will not be accessible.


VMs running at monash-02 zone are not affected.


This notice will be updated as more information becomes available.




monash-01 is back online at 11th August 2016 02:00hrs

Further to the above. This outage impacted both internal and external network services to the monash-01 zone, i.e., connections between instances in the monash-01 zone and to volume storage in the monash-01 zone were impacted along with Internet reach-ability. Monitoring shows that I/O to monash-01 volumes was blocked for approximately 1h:45m.


We sincerely apologise for any inconvenience caused by this outage. Please contact support if you are having problems with any instances or services in monash-01 as a result of the outage.

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