Maintenance on the Tasmania/SA cloud infrastructure is scheduled for February 1st to 4th, 2019, and unfortunately this requires shutdown of instances.
This outage will consist of a shutdown of all running instances on the hardware, upgrades of the underlying storage system, then a testing phase before the previously running instances are restarted.
What Users Need To Do
To minimise risks to your instances, prior to the start of Friday 1st of February, please ensure important data is backed up, and critical instances are snapshotted. Please shut down your instances before the outage window begins, else we will shut them down at the start of the maintenance window. If your instances are no longer in use, please delete/terminate them.
Guide for snapshotting and backup of cloud instances: https://support.ehelp.edu.au/solution/articles/6000175790-snapshots
If you require help regarding this scheduled maintenance, please contact us via Ask for Help.