[Outage][Resolved] Services in Tasmania Availability Zone

This outage has been resolved.

Due to a site outage occurring from February 29th 2020, the Tasmania Availability Zone was unavailable, services expected to be returned over the course of March 2nd. Updates will be made here.

March 3rd Update:
Services were brought up over the course of March 2nd, with dashboard access and some instance control returned at 8pm and all instances control returned 10am March 3rd. If there are any problems encountered with instance management, please get in touch with the contact details below.

We apologise for any inconvenience that this has caused.

Other Availability Zones are unaffected.

If you need support with any issues being caused by this incident, please get in touch:

Submit a ticket at https://support.ehelp.edu.au/support/tickets/new

Email support@ehelp.edu.au