National Response to COVID-19 - Continuation of Service
Posted
over 4 years ago
by Jo Morris
J
Jo MorrisAdmin
We have received several queries from users asking if the COVID-19 pandemic might affect the operation of the Nectar Research Cloud. We would like to advise our users that while the safety and well being of our staff is our first priority, we do not foresee any issues in delivering standard operations for the Nectar Research Cloud or any impact on continuity of service or support. The operational and support staff for the Nectar Research Cloud can operate the service remotely if there is a need to work from home.
If you have any concerns please contact the Nectar Research Cloud helpdesk by logging a support ticket (support@ehelp.edu.au).
We have received several queries from users asking if the COVID-19 pandemic might affect the operation of the Nectar Research Cloud. We would like to advise our users that while the safety and well being of our staff is our first priority, we do not foresee any issues in delivering standard operations for the Nectar Research Cloud or any impact on continuity of service or support. The operational and support staff for the Nectar Research Cloud can operate the service remotely if there is a need to work from home.
If you have any concerns please contact the Nectar Research Cloud helpdesk by logging a support ticket (support@ehelp.edu.au).
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